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‘CANCELATION POLICY’ and ‘TERMS AND CONDITIONS’
A 50% DEPOSIT IS REQUIRED TO SECURE A BOOKING. 50% PAYMENT UPON ARRIVAL AND ALL EXTRAS PAID IN FULL BEFORE DEPARTURE . PAYMENT OF THE DEPOSIT CONSTITUTES THE CLIENT’S ACCEPTANCE OF OUR "TERMS AND CONDITIONS". DEPOSITS ARE NOT REFUNDABLE IF A CANCELLATION IS MADE PRIOR TO ARRIVAL, UNLESS THE PROPERTY CAN BE REBOOKED FOR THE SAME DURATION. ALL CANCELLATIONS ATTRACT A $100.00 ADMINISTRATION FEE. IF THERE IS A CANCELLATION WITH IN 14 DAYS OF ARRIVAL, THE FEE IS 100% OF THE TARIFF UNLESS THE ROOM OR THE CABIN IS REBOOKED. THIS CANCELLATION WILL INCUR A FEE OF $100.00.
THE FOLLOWING CONDITIONS ALSO APPLY:
NO SMOKING IS ALLOWED INSIDE THE GUEST HOUSE OR IN A CABIN. ASH TRAYS ARE AVAILABLE FOR OUTSIDE USE. PLEASE MAKE SURE ALL BUTTS ARE OUT AND THAT SMOKE DOES NOT FILTER THROUGH OPENED DOORS. NO PROPERTY IS TO BE DAMAGED OR REMOVED - NO INSIDE FURNITURE IS TO BE TAKEN OUTSIDE. ONLY GUESTS WHO’S NAMES ARE REGISTERED, ARE ALLOWED ON THE PROPERTY WITHOUT PRIOR CONSENT OF MANAGEMENT. NO OPEN CANDLES OR INCENSE ARE TO BE BURNT - ANY SPILT WAX WILL INCUR CLEANING COSTS AND/OR REPLACEMENT. YOU WILL BE REQUIRED TO READ AND SIGN A REGISTRY UPON ARRIVAL AND TO PROVIDE US WITH YOUR CREDIT CARD DETAILS. THIS WILL AUTHORISE MANAGEMENT TO DEBIT YOUR CREDIT CARD TO RECOVER THE COST OF ANY OF THE ABOVE. PRIOR NOTIFICATION WILL BE GIVEN.
EARLY DEPARTURES:
- NO REFUND WILL BE GIVEN FOR EARLY DEPARTURES. THE FULL AMOUNT FOR THE ACCOMMODATION THAT THE GUEST HAS BOOKED MUST BE PAID IN FULL.
- CHECK-IN IS ANY TIME AFTER 2.30 PM AND CHECK OUT IS 10.30 AM.
- IF YOU REQUIRE A LATE CHECK OUT PLEASE ADVISE RECEPTION. FEES APPLY
Thank you for your understanding
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